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Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services. By accessing or using our application, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information to enhance your experience with our services:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details.
  • Demographic Information: This includes date of birth, nationality, gender, and location.
  • Usage Data: This includes how you interact with our application, such as features used, session times, and crash data.

Why We Collect Personal Information

We collect certain personal information to provide a customized, efficient, and secure user experience. The specific information we request is essential for the following purposes:

  • Phone Number: We request your phone number to facilitate contacting you regarding events, updates, or follow-up communications. It is also used for providing you with important information about your account and services, such as event invitations or notifications. This contact method ensures that we can communicate with you directly and securely.
  • Date of Birth: We collect your date of birth to ensure that users meet the legal age requirement to use our services. This also helps in providing age-appropriate content and services in compliance with relevant regulations.
  • Nationality: We collect your nationality to offer services that may be tailored to your region. It helps us deliver region-specific content and ensure compliance with local laws, such as data residency requirements.
  • Gender: Gender information is used for event categorization purposes. Certain events may be intended for a specific gender, and we use this information to ensure that we are offering you relevant and appropriate opportunities. This is essential to the functionality of our service, as it helps us deliver events and content aligned with your preferences.

Sharing Your Information

We do not share your personal data with third parties unless required to do so by law or with your explicit consent. We may share your information with trusted service providers who assist in operating our application, but they are obligated to maintain confidentiality and are not permitted to use your data for any other purpose.

Data Security

We implement reasonable security measures to protect your information unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. We are committed to maintaining the confidentiality and security of your personal data.

Account and Data Deletion

We respect your privacy and give you full control over your account. If you wish to delete your account and associated data, you can do so easily through the app or by contacting us.

How to Request Deletion

  • Device Information: IP address, browser type, operating system, device identifier, and other technical data collected automatically.
  • In-App Deletion: To delete your account, open the app and go to: Account > Delete Account
  • Request by Email: You can also request account and data deletion by contacting us at Yec@msy.gov.qa. Please include the email address or username associated with your account.

Deletion Deletion Process and Grace Period

  • After initiating a deletion request, your account will be deactivated for 30 days.
  • During this 30-day period, you can reactivate your account at any time by simply logging in.
  • If you do not log in during this period, your account and all associated data will be permanently deleted and cannot be recovered.

What Data is Deleted

  • All personal information linked to your account (including your name, email, profile info, and usage data) will be permanently removed after the 30-day grace period.
  • Once deleted, this data cannot be restored.

Your Choices

You have the right to:

  • Access and Update Your Information: View, edit, and update your profile information, event registrations, and other personal data through your account settings.
  • Delete Your Information: Request deletion of your account and information by contacting us at Yec@msy.gov.qa.
  • Unsubscribe Communications: Opt out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in those communications.

Prohibited Content and Conduct

We do not tolerate any objectionable content or abusive behavior. Users may not post or share content that is hateful, threatening, sexually explicit, or otherwise inappropriate. We reserve the right to remove such content and suspend users who violate these terms.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on the Platform. Please review this policy regularly for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Yec@msy.gov.qa.